Frequently Asked Questions

The platform offers a secure, scalable and a highly technological digital presence gateway for everyone related to your process.

Your app will turn into the official live communication center with perpetual user message history, live product showcase and a directory of contacts.

Your app will gather users into segments for immediate interaction.

The Connect digital infrastructure is designed to automate, optimize and reduce operating costs while increasing revenues substantially.

Every new install will deliver your entire line of products and service offers.

Connect-powered apps are designed for live chat sales, online ordering, audience building and in-app broadcast marketing with automations using chatbots.

Each client app has a personalized onboarding flow, fast sms registration, segment profiling, inbound chats and other modules.

In essence, any organization can have a Connect-powered app available for a free download, assuming your business process is in compliance with the app store policies.

There are limitless opportunities behind a “your own network” concept. It allows users to invite and connect with your company on many levels.

There’s an option to automate your communication routine via chatbots. Your company can simply advertise the app link to get new users and expand your business.

The entire communications database is kept encrypted and secured without a known way to reverse-engineer the code and extract data.

You will have complete control over what’s going on in the system without interrupting user privacy.

You will also have the power to manage users, staff, products, places, news, channels and more via the admin panel.

In certain circumstances we can produce an app for production within 5 days of payment. Unfortunately, we are limited by the app verification and acceptance times required by the app stores – this can take several extra days.

Google Play market is quick to get approved. We can also distribute Android APK files directly.

How do we pay?

There are several ways we can accept payments.

• If you are in the United States, we can debit your your US bank account directly via ACH.
• We accept and prefer Paypal, as a verified business member since 2005.
• If you are in the European Union, we will accept a SEPA transfer to our IBAN.
• If you are international anywhere else, send us a wire transfer to 975867276 at CHASUS33
• For monthly payments and app marketing campaigns you can link your credit or debit card.

We need an upfront activation payment to then design, customize, develop and publish the app, deploy the ecosystem etc.

We do provide in-house financing for approved organizations.

If you decide to cancel your agreement within 60 days of purchase, you will receive a full refund. A refunded app is removed from app stores, however the server and all active installations will continue to operate for 30 more days for your convenience.

If you decide to discontinue upkeep payments at any time, you will still own the app and the server, your existing app installations will continue operation for as long as current hardware supports it. So, if your business has an emergency situation, you may stop your payment at any time without penalty by Connect.

We fully understand business risks. If you decide to stop paying, we disable the app in app stores, so there would be no new users. However, all active (existing) app installations will continue normal operation, receiving regular bugfix & security updates for one year after a payment cessation.

We are a Paypal Verified Business since 2005 and a JP Morgan Chase client since 2012.

We guarantee a full return of your investment within one year of purchase generated by user activity using the Connect chat automation technology.

We guarantee your app technology will boost consumer confidence in your brand and products to order more.

We provide best-effort SLA.